• Newly Created Role | Variety Across Partnerships, Sales Support & Operations
• Stable, Long-Term Opportunity in a Growing Tech Environment
• Permanent, Full-Time | North Ryde based | $80k – $90k + Super

The Opportunity

This is a newly created Partnerships Coordinator opportunity within a well-established Australian technology organisation, created due to continued growth and increasing partner and customer activity. This unique role will play a key part in supporting relationships across customers, internal teams, and external partners.

This role will suit someone who enjoys being at the centre of a business – coordinating, problem-solving, and supporting relationships – rather than working in a narrow or repetitive role.

This is a permanent, full-time, office-based role located in Rydalmere, offering variety, ownership, and exposure across customer service, sales support, and operations within a technically strong, regulated environment. You’ll be surrounded by a supportive team, gain hands-on training, and enjoy plenty of room to grow, learn, and take ownership as you develop.

The Responsibility

In this role, you’ll be trusted to keep things moving – ensuring partners are supported, internal teams stay aligned, and processes run smoothly. Your responsibilities will include, but are not limited to; 

• Manage incoming partner and customer enquiries via phone and email
• Prepare, issue, and track quotes, renewals, and agreements
• Coordinate internally with sales, operations, and technical teams
• Support ongoing partner relationships and follow-ups
• Assist with scheduling, job coordination, and service requests
• Handle escalated or complex partner queries with support from internal teams
• Act as an internal liaison for outbound sales representatives
• Maintain accurate records, data, and CRM information
• Assist with reporting and data extraction
• Contribute to process improvements, documentation, and workflow efficiency
• Provide general administrative and operational support as required

The Expertise

This is an exciting opportunity if you are organised, proactive, and confident managing multiple relationships at once. You communicate clearly, take pride in accuracy, and enjoy being the connector between people, processes, and teams.

Ideally, you’ll bring:

• 3+ years’ experience in customer service, coordination, or administration
• Strong stakeholder and relationship management skills
• Excellent written and verbal communication
• High attention to detail and a structured working style
• Experience in a service-based or technical environment (advantageous)
• Certificate or Diploma qualification in Business (or a related field)

The Next Step

Please apply now with your updated resume or reach out to Gioia Spano on 0437 973 025 for more information.

About Assistant Sydney
  
Here at Assistant Sydney, our sole focus is to partner with organisations and executives to attract the very best office support talent. Our ambition is to be recognised as the most respected office support recruitment firm in Australia. We build personal relationships with the best Office Support talent across Australia, recruiting positions ranging from Reception to Executive Assistants on a temporary and permanent basis.